* Revenue from ordinary operating activities under the International Financial Reporting Standards (IFRS).
On a like-for-like basis, Dalkia maintained its level of profi tability despite falling energy prices.
Operating highlights
2009 Key Figures
Revenue*
In millions of euros
2009 Revenue by customer type
Non-market sectors accounted for 60% of revenue, as businesses were particularly aff ected by the economic crisis.
2009 Revenue by business segment
A large part of Dalkia's revenue is generated by heating/cooling networks (increasing from 31% to 34% in the course of the year) and thermal/multi-technical services.
Note
(1) Figures presented are for managed activities.
Publication
Activity report 2009
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