As the European leader in energy services, we offer businesses and local authorities solutions to enhance their facilities' energy and environmental performance. Our services are particularly important in a world of scarcer, more expensive energy and constantly expanding environmental regulations, notably to reduce greenhouse gas emissions.
Partnering customers
As we serve customers every day across the world, our ambition is to be a long-term partner in optimising energy and environmental performance and managing non-core operations.
An energy services company
Services tailored to each customer's needs
We have devised a complete line-up of energy management services, with competencies in heating and cooling networks, thermal and multitechnical services, industrial utilities, installations, comprehensive building management, industrial maintenance, public lighting and special services. With operations in almost all market sectors, we support each of our customers in their specific activities by offering applicable, individualised services.
Partnering for long-term progress
We forge partnerships with our customers that allow us to anticipate their requirements and tailor our services to changes in their businesses and operations. Backed by performance-based contracts, these partnerships help us to continuously improve the expected results.
A shared culture of services and attentive customer care
Our service culture informs all our operations, from the development of customised solutions to personal services. We carefully monitor the results of our customer satisfaction surveys. In France, 82% of our customers say that we satisfy their previously-expressed requirements.
Innovative resources
With our close-to-the-customer teams, located onsite, we are able to swing into action on very short notice. We offer our customers the most effective interactive systems and resources to ensure secure facility management, from 24-hour support and e-reporting to real-time tracking and preventive maintenance.