DALKIA will never require the communication by users of personal data (name, address, email address, profession, etc.). However, particularly for the purposes of obtaining certain information or for receiving documents, you may be called upon to register, supplying certain personal data.
DALKIA informs you that the personal data that you may communicate to it on line for this purpose, are intended solely for use by Veolia Environnement which is responsible for their processing and conservation. These data will not be disclosed to third parties, with the exception of those hosting the Site or involved in its Content or management. These third parties are required to respect the confidentiality of these data and may not in any circumstances use them for any purpose other than for the operation and management of the Site.
DALKIA undertakes to take all reasonable measures at its disposal to preserve the confidentiality of these personal data.
In this respect, DALKIA informs you that, in accordance with decision No. 2006-138 dated May 9, 2006 of the CNIL ruling on the dispensation from declaration of data processing established for the purposes of information and external communication (decision on dispensation of declaration, No. 7), the database liable to contain these personal data strictly conforms to the framework established by this said decision, thereby dispensing DALKIA from the requirement of declaration to CNIL.
However, DALKIA reminds you that, in accordance with the law of January 6, 1978 relating to data processing, computer files and freedom, as modified, you have a right of opposition, access and correction for these personal data. You can exercise this right at any time, by writing to:
DALKIA
36/38 avenue Kleber
75116 Paris
Reponse.VE@veolia.com
We will modify or delete your information as soon as possible and at the latest within eight working days of receiving your request.
DALKIA draws your attention to the fact that certain information not corresponding to any personal data, and which cannot be used to identify you, shall be saved by our servers (such as browser used, IP address, etc.)
In addition, connecting to our web server may entail the sending of a small amount of data, which will be stored on your computer's hard drive. These are cookies that save information relating to the navigation by your computer on our Site (the pages you viewed, the date and time of viewing, etc.) that we can read when you visit subsequently.
Your browser has a "refuse cookies" option (see the Web site of France's data protection agency, CNIL for details of these procedures). Although it will not prevent you from connecting to our Site, it may slow the loading of pages.