Vitoria Gasteiz - Spain

Vitoria Gasteiz is the capital of the Spanish Basque Country. Up until 1999, different local companies handled energy management and maintenance of municipal buildings.

In 1999, the municipality sought to entrust all energy management (air-conditioning, water testing, the supply of cold water, heating systems, the supply of hot water, mechanical ventilation and low voltage electricity supplies) to a single contractor.

• Using natural gas and reducing volumes of domestic fuel oil;
• Stabilizing the operating budget for heating of public buildings and avoiding substantial fluctuations due to end-of-life equipment renewal;
• Keeping infrastructure in first-class condition and thereby extending its useful life.

Veolia Energy-Dalkia guarantees optimum quality of service by proposing a package contract that insures an operating budget that is independent of climatic variations.
The contract is adapted every year to suit the city's requirements.

• Financing work on behalf of the client as part of the operating contract (changing to gas and modernizing facilities).
• Major maintenance work, equipment renewal and full guarantee of the equipment.

• Energy management: choice of the most appropriate and cleanest fuel.
• Managed energy use for greater energy efficiency.

• Operation and maintenance of facilities using teleprocessing control and monitoring.
• Quality operating tools like Prisma, the computer assisted maintenance system that makes it possible to rationalize maintenance work and Energesta that handled centralized equipment management.
• Technically upgrading facilities and optimizing their operation thanks to the resources released.