Health and safety: Dalkia's top priority

We protect all the women and men who work alongside us by placing health and safety at the centre of our corporate culture and commitments. Because at Dalkia, we believe that our people are our most valuable resource.

Man from behind wearing a helmet marked “ambition zero accident”

Aiming for zero accidents

We have come together with our employees, partners and subcontractors, as well as our clients, to aim for zero accidents, a priority that is the guiding light of our health-and-safety policy. We make safety a key value that is shared and promoted, by controlling critical risks, updating working practices and improving everyone’s skills.

At Dalkia, we are well aware that safety is now and forever. That is why our motto, “When it comes to safety, later is too late”, is displayed at all our facilities, as well as on uniforms and personal protective equipment (PPE).

A culture widely shared

Leading by example

Safety first, everywhere

All our employees are trained and educated in safety issues, everywhere - in the office, at call-out sites, on worksites - for their own safety and that of those around them.

Helpful apps

We provide on-site employees with digital tools and mobile apps that are both effective and easy to use, enabling them to identify and secure potentially dangerous situations, gauge risks when starting work on installations, and perform audits.

Protection through communication

One of the keys to prevention at Dalkia is taking advantage of every opportunity for discussion, including safety challenges, risk-prevention campaigns, toolbox talks, visits from management, safety days, and a “safety minute” at the start of meetings and seminars.

Inclusion and diversity at work

We hire a large number of young people on work-study programs. With Pôle Emploi (Pôle Emploi is a public institution in charge of employment in France), we implement a professional retraining program. We are extremely demanding in terms of inclusion and have obtained the Diversity label.
We work for professional equality at all levels of the company and provide adapted jobs for people with disabilities.
We support the parenthood of our employees. We fight relentlessly against sexism and violence of all kinds, as well as against discrimination in general.
Our Women's Energy in Transition award promotes the place of women who put their skills to work in the energy transition.

As a responsible employer, we maintain a dynamic social dialogue and develop the skills and employability of our employees throughout their careers.

Integrity and respect for human rights

We promote a culture of integrity and have zero tolerance for fraud and corruption. Ethical and lawful conduct is the absolute rule for all our employees, at all levels of the company, without exception.

Wherever we operate, we are committed to respecting and upholding human rights in all our activities.

Since 2015, EDF Group has been a member of the United Nations Global Compact, which sets out ten principles relating to human rights, labor, the environment and anti-corruption. This charter reflects the three values of the Group to which we belong: respect, solidarity and responsibility.

A code of conduct and a whistleblowing system have been published by Dalkia to complete the system.

Less fuel poverty

Because fuel poverty is increasingly common in developed countries, we are raising awareness among the public concerned.

Through the development and densification of heating networks using renewable and recovered energies, we are helping to reduce fuel poverty by giving priority to local, sustainable energy that is less dependent on fossil fuels and subject to reduced VAT in France.

We also encourage heating network customers to make energy savings through incentive-based pricing.

50 %

Nearly 50% of annual training hours focus on health and safety


toolbox talks on health and safety are led by managers each year


management safety visits each year, to boost adherence

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